Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available, we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within 7-10 business days from the date of your order via UPS or a freight trucking agency. Our carriers provide curb side delivery and do not provide white glove or in-house delivery. Please contact us if you would like more information on upgrading to white glove or in house delivery.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within 7-10 business days of your order, feel free to follow up with us at sales@heavenlyfurnishingsco.com

Shipping Time:

Shipping time will vary based off of the shipping destination. You can use the "Track Your Order" feature on our website for shipping updates. 

Shipping Cost:

We offer free shipping within the Continental US (48 states) for all of our products. Special shipping prices are available for shipping to Alaska, Hawaii, or internationally. Contact us for a shipping quote before placing your order.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to support@heavenlyfurnishingsco.com and we will process an insurance claim on your behalf.